Support
Answers to common questions, and how to reach us.
Email us[email protected] · we usually reply within 2 business daysGetting started
Do I need an account?+
No. DayBoost works without an account. Your tasks are stored on your phone.
How do I plan my day?+
Tap + to add a task, give it a time and a length, and it appears on your timeline. Ideas without a time go to the Inbox until you’re ready to schedule them.
How do I move a task to another time?+
Hold a task on the timeline and drag it to a new time, or open it and change the time.
Reminders
My reminders don’t arrive+
Check that notifications for DayBoost are allowed in your phone’s Settings, and that a Focus mode or Do Not Disturb isn’t silencing them. On Android, also allow “Alarms & reminders” for DayBoost and turn off battery optimisation for it. In the App, Settings → Notifications → Scheduled notifications lists every upcoming reminder.
Can I change the reminder sound?+
Yes. Pick a default sound in Settings → Notifications, or a different one for a single task in its alerts.
DayBoost Pro and billing
I bought Pro but it isn’t unlocked+
In Settings, tap the DayBoost Pro banner and then Restore at the bottom of the plans screen. Make sure you’re signed in with the same Apple ID or Google account you used to buy it.
How do I cancel my subscription?+
On iPhone: Settings → your name → Subscriptions → DayBoost. On Android: Google Play → profile icon → Payments & subscriptions → Subscriptions → DayBoost. Cancel at least 24 hours before the renewal date; you keep Pro until the end of the paid period.
How do I get a refund?+
Refunds are handled by the store you paid. For the App Store, go to reportaproblem.apple.com. For Google Play, open your order history in Google Play and choose Request a refund.
Will I be charged after the free trial?+
Yes, unless you cancel at least 24 hours before the trial ends. DayBoost sends you a reminder before the trial ends.
Your data
How do I move my tasks to a new phone?+
Your tasks are stored on your phone, not in a cloud account. Use Settings → Advanced → Export data to save a backup file.
How do I turn off analytics?+
Settings → Advanced → turn off “Share anonymous usage data”.
How do I delete all my data?+
Settings → Advanced → Reset app. Deleting the App also removes all its data from your phone.
How do I change the language?+
Settings → Advanced → Language. DayBoost is available in 29 languages, or it can follow your phone’s language.